Gymathlete is proudly founded and headquartered in Stockholm, Sweden. Rooted in Scandinavian design, we blend simplicity, functionality, and durability to create activewear that stands out globally.

While proudly based in Sweden, Gymathlete serves a global audience, with English as our primary company language to connect with the broader international markets. Our diverse team, reflects our commitment to a global perspective while staying rooted in Scandinavian design and values.

For estimated shipping times, please refer to our Shipping Information Table.

Orders placed Monday to Friday before 10:00 AM CET will be processed and shipped within 48 hours from our warehouse in Sweden. Once your order ships, you’ll receive a confirmation email with a tracking link to monitor your package. If you haven’t received a confirmation email, please check your spam folder or contact us at support@gymathlete.se.

Our shipping process is as follows:

1. Order placement: Customer places an order.

2. Order preparation: Our 3PL team processes and packs orders on weekdays (following a first-in, first-out system).

3. Sorting: Packages are sorted by transporter in the warehouse.

4. Pick-Up: The transporter collects packages once per day (no pickups on weekends).

5. Initial scan: The package is scanned at the transporter’s terminal.

6. In transit: Your package is on its way.

7. Delivery: The package is delivered to your address.

Please allow up to 36 hours for the tracking link to activate after receiving your shipping confirmation email.

Once your order has been processed, you’ll receive a shipping confirmation via email. This will include your tracking link. Kindly allow up to 36 hours for the tracking link to update. If you can’t find the email, please check your spam folder.

Once an order has been processed and shipped, we’re unable to make changes. To check the status of your order, please visit the “Where can I check my order status?" section here above and follow the provided instructions. If you need to adjust delivery details, reach out to us at support@gymathlete.se

Once we receive your returned item(s), we will ship your replacement item(s) to you free of charge. Exchanges are only allowed for items that are in original condition—unworn, unwashed, with all tags attached, and free from stains. Exchange requests must be made within 30 days of receiving your order, and each item can only be exchanged once per order.

For non-EU customers, such as those in the UK, Norway, Switzerland, the US, or Australia, we currently do not offer direct exchanges. However, you can return your item(s) via the returns portal and place a new order for your desired item(s).

If you choose store credit, the credited amount will be available as soon as your return is registered in the portal. Alternatively, if you opt for a refund, it will be processed after your return has been inspected at our warehouse in Sweden, which typically takes 2-3 weeks.

For customers outside the EU, returns must follow specific guidelines to ensure a smooth process. Please note that original shipping costs are non-refundable, and a return fee applies. Be sure to review the applicable return fee for your region.

For most non-EU returns, commercial invoices must be included with the return package. This requirement applies to customers in the United Kingdom, Switzerland, Australia, the United States, and Singapore. Begin by registering your return through our returns portal. Once your return has been reviewed and approved, you will receive an email with your shipping label and instructions. Remember to check your spam folder if the email does not appear in your inbox. Ensure that the commercial invoices are properly attached to the package, following the provided instructions.

For returns from Norway, commercial invoices are not required. Simply register your return through the returns portal. Once your return has been reviewed and approved, you will receive your shipping label and detailed instructions via email. Be sure to check your spam folder if the email is not visible in your inbox.

Please note the following:

• Non-EU customers are responsible for the applicable return fee, which varies by region. See the current fees in our refund policy. Please, see the return fees here.

• Refunds will be processed once the returned items are received and approved by our warehouse.

• Ensure the package is securely sealed and meets all return conditions to avoid processing delays.

If you have further questions or need assistance, don’t hesitate to contact us. We’re here to help!

1. Register your exchange request on our returns platform here.

2. Follow the instructions provided in the confirmation email to complete the process.

3. Ship the original item(s) back to us using the provided return label.

Once we receive your returned item(s), we will send your replacement item(s) free of charge, provided your country is within the EU.

We aim to provide you with a seamless shopping experience. If you wish to return your item(s), please do so within 30 days from the date of delivery, ensuring the following conditions are met:

• Original Condition: All items must be returned in their original condition with all tags intact.

• Unused and Unworn: Products must not show signs of use or wear.

• Unwashed: Items that have been washed will not qualify for a return.

• Clean and Odor-Free: Products must be free of stains (e.g., makeup, deodorant, or perfume) and must not carry smells such as cigarette smoke or other odors.

• Undamaged and Unaltered: Items should be free from any damage or modifications.

• Hygiene-Restricted Items: Certain items cannot be returned for hygiene reasons. These include, but are not limited to:

• Underwear

• Water bottles

• Unsealed socks

• Accessories without tags

To ensure a successful return, we recommend securely packaging your items to avoid damage during transit. Be cautious when trying on items at home to maintain their condition.

Please note that failure to meet the above requirements may result in your return being denied at our discretion. We value your cooperation in adhering to this policy to help us maintain high standards for all customers.

Return Fees

Please note that we do not offer free returns. A return fee applies to all returns and varies by region. The fee is deducted from your refund, and the applicable amount is normally shown in the returns portal before you confirm your return. You can also find the current fees in our refund policy. For accurate return costs, please click here.

To ensure a successful return, we recommend securely packaging your items to avoid damage during transit. Be cautious when trying on items at home to maintain their condition.

Important Reminder

Failure to meet the above requirements may result in your return being denied at our discretion. We value your cooperation in adhering to this policy to help us maintain high standards for all customers.

If you have any questions about the returns process, feel free to reach out to our customer service team for assistance.

1. Register your return request on our returns platform here.

2. Follow the instructions provided in the confirmation email to complete the process.

3. Ship the original item(s) back to us using the provided return label.

Once we receive your returned item(s), we will send your replacement item(s) free of charge, provided your country is within the EU.

After your return has been approved and you have shipped your item back using the return label and instructions provided, it may take 1-3 weeks (or less, depending on your location) for your package to arrive at our warehouse.

Once our returns team has inspected and approved your items, your refund will be processed, minus the applicable return fee for your region. You will receive a confirmation email when the refund is initiated. From that point, it typically takes 7-10 business days for your bank to process and complete the refund.

For orders paid via Klarna, the process is the same. After the refund is initiated (minus the applicable return fee), your Klarna invoice will be updated accordingly. We recommend checking the Klarna app for the latest status of your payment.